Consulting Services

Experience in Every Aspect of Revenue Cycle and Clinical Projects

Consistently exceeding client expectations

System Implementations

Whether you need assistance in any of the following phases of system implementation:

  • Vendor Selection
  • Requirement Gathering
  • System Planning and Design
  • System Implementation
  • System Testing
  • End user Training
  • Post conversion support

HEI’s experienced resources can assist you to meet your system goals and timelines.

Custom Development

We have highly skilled technical resources dedicated to developing solutions to meet client requirements including:

  • Integration between different solution areas and systems to streamline workflow
  • Filling gaps in functionality or workflow with current system
  • Create client-specific reports and data extracts
  • Develop custom applications that extend your current system.

Interface Development

HEI resources have experience with developing interfaces in the most complex health care system environments.    We understand these systems are mission critical and ensure data is accurately represented in the correct system at the appropriate time.

HEI offers the following interface services:

  • Real time or batch interfaces configuration, scripting, testing, and support
  • Data extraction in any proprietary format.
  • Data migration from legacy systems
  • Experienced with Health Information Exchange interfaces utilizing the CDA (Clinical Document Architecture)

System Support

  • HEI resources are committed to providing timely resolution and courteous responses for your healthcare staff and specialists.
  • Gain experienced consultants by extending your IT staff with our support.
  • 24×7 Help Desk outsourcing

Assessments & Optimizations

Revenue Cycle Assessment

  • Comprehensive review of the entire cycle including data capture, workflow efficiency, charge posting, claim follow-up, denials, collections, etc.
  • Proprietary assessment tools to help identify issues or inefficiencies in workflow that increase account receivable days.
  • Charge tiering optimization to maximize reimbursement while ensuring regulatory compliance.

Master Person Index(MPI) Optimization

  • Assess entire health system with all interfaces and registration workflow to eliminate an MPI cleanup in the future.
  • MPI cleanup services will help you ensure all records for a patient are accessible under one record

We are ready to help. Let’s talk.